Data Controller

The entity responsible for your data is:

Wandace UG

10437 Berlin, Germany

Personal Data Collected

"Personal Data" refers to any information that directly or indirectly identifies you. This includes your name, address, email, phone number, unique identifiers like IP addresses, and data gathered through cookies.

The personal data we collect includes:

• Data obtained when requesting a demonstration of Wandace software: Name, last name, email address, postal address, and phone number.

• Data obtained during the payment process: Credit card and other payment details (securely managed through Stripe).

• Data obtained when contacting us for inquiries: Any information voluntarily provided through our chat service or email, such as full name, email address, and phone number.

• Data obtained during phone contact: Personal information provided during calls to address your inquiries or requests.

Purposes of Personal Data Processing

We collect and process personal data for the following purposes:

• Facilitating contact and resolving inquiries through our chat service or email.
• Managing requests for demonstrations of Wandace software.
• Properly addressing user inquiries and requests.

Legal Basis for Personal Data Processing

The legal basis for processing your data includes:

• Management of software demonstration requests: Processing necessary for providing the requested service under the contractual relationship.
• User support: Legitimate interest in addressing inquiries and requests to enhance user experience.

Recipients of Personal Data

Your data may be shared with third parties such as technology service providers, advertising agencies, and web analytics agencies, always ensuring the protection and confidentiality of your data.

Sharing, Transfer, and Disclosure of User Data

• User Authentication via Google OAuth: When users access our application through Google OAuth, we collect their profile information for authentication purposes. Basic user data, such as their name and email address, is recorded in our system and in HubSpot for user management and communication purposes. We do not share, transfer, or disclose this information to any additional third parties.
• Synchronization with Google Merchant Center: For integration with Google Merchant Center (GMC), we access the user's GMC account to enable product synchronization between their Google account and our application. The information obtained during this process is stored exclusively in our internal database and is not shared or transferred to third parties. This data is solely used to manage product synchronization and inventory within GMC.

We do not transfer, share, or disclose the Google data obtained for these purposes to any other entity, except when strictly required by law.

Vendors

To provide our services effectively, we work with several trusted vendors who may process your data on our behalf. These vendors include:

• Stripe: For secure management of payment details.
• HubSpot: For customer relationship management and marketing automation.
• ChatGPT: For providing AI-generated product descriptions.
• Amazon Web Services (AWS): For reliable cloud hosting and infrastructure service.
• Microsoft Azure: For cloud computing and data management service.
• Google: For user authentication and inventory synchronization with Google Merchant Center.

Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Data is deleted or anonymized when no longer needed.

Your Rights Regarding Personal Data

You have the right to request access, rectification, erasure, restriction of processing, objection to processing, and data portability of your personal data. You can exercise these rights by sending a written request to our contact address.

• Security of Personal Data
• We have implemented technical and organizational measures to protect your data against alteration, loss, unauthorized access, and unauthorized processing.
• Updating Your Personal Data
• We encourage you to keep your personal data up to date and inform us of any changes to ensure accuracy and completeness.
• Contact Information
• For any inquiries or to exercise your rights related to your personal data, please contact us at admin@wandace.com.

Last Updated: November 15, 2024

This privacy policy reflects our dedication to safeguarding your personal data and respecting your privacy. We are committed to transparency and ensuring a positive user experience. If you have any questions or concerns, please don't hesitate to reach out.