Legal

Notice

Last updated: Jan 27, 2026

1. Company Information

Wandace UG

Pappelallee 78/79

10437 Berlin, Germany

2. Represented by

Carlos Alvarado

CEO

Jonathan Freiere

CTO

Alexandra Acosta

CIO

3. Register entry

Entry in the commercial register

Amtsgericht Charlottenburg

HRB 263895 B

4. VAT Identification

VAT identification number in accordance with §27 a VAT Tax Act: DE369356170

5. Disclaimer

  1. Content Liability:

    • The content of our website has been created with the utmost care. However, we cannot guarantee the content's accuracy, completeness, or topicality. As a service provider, we are responsible for our own content on these pages under the general laws. However, we are not obligated to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected. Any liability in this regard is only possible from the time of knowledge of a specific infringement. Upon becoming aware of such legal violations, we will remove this content immediately.
  2. Links Liability

    • Our site contains links to external websites over which we have no control. Therefore, we cannot accept any responsibility for their content. The respective provider or operator of the linked sites is always responsible for the content of such sites. The linked sites were checked for possible legal violations at the time of linking. Illegal content was not identifiable at the time of linking. However, permanent monitoring of the content of the linked sites is unreasonable without concrete evidence of a violation. Upon notification of violations, we will remove such links immediately.
  3. Copyright

    • The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law requires the prior written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nonetheless become aware of a copyright infringement, please inform us accordingly. Upon notification of violations, we will remove such content immediately.

6. Online Dispute Resolution:

The European Commission provides a platform for online dispute resolution (ODR): http://ec.europa.eu/consumers/odr . You can find our email address at the top of this Legal Notice.

7. Platform Role Statement

Last updated: [insert date]

7.1 Purpose of This Statement

This Platform Role Statement clarifies the role of Wandace UG (haftungsbeschränkt) (“Wandace”) in relation to merchants, customers, payments, and third-party services. Its purpose is to ensure transparency and avoid misunderstandings regarding Wandace’s responsibilities and legal position.

7.2 Role of Wandace

Wandace operates as a commerce enablement and management platform.

Wandace provides software tools that allow merchants to:

  • Manage product catalogs and inventory;
  • Create storefronts, pop-ups, and product displays;
  • Connect with third-party services for payments, communication, and analytics.

Wandace provides technology only and does not participate in commercial transactions between merchants and customers.

7.3 What Wandace Is Not

Wandace is not:

  • A marketplace;
  • A reseller or distributor of goods or services;
  • A merchant of record;
  • A payment service provider (PSP);
  • A payment facilitator, acquiring bank, or financial institution;
  • A party to transactions between merchants and customers.
7.4 Transactions and Payments

All sales, payments, refunds, cancellations, and disputes occur directly between the merchant and the customer, and where applicable, through third-party payment service providers chosen by the merchant.

Wandace does not:

  • Process or hold funds;
  • Approve or decline transactions;
  • Manage chargebacks or refunds.
7.5 Merchant Responsibility

Merchants are solely responsible for:

  • The products and services they offer;
  • Compliance with applicable laws and regulations;
  • Consumer protection, tax obligations, and refund policies;
  • Communications and agreements with customers.

Wandace does not verify or guarantee the legality, safety, quality, or suitability of merchant products or services.

7.6 Third-Party Services

Wandace may enable integrations with third-party services, including payment providers, messaging platforms, and advertising tools. Such third-party services operate independently and under their own terms and policies. Wandace does not control or assume responsibility for third-party services.

7.7 Relationship to Other Legal Documents

This Platform Role Statement should be read together with:

  • General Terms and Conditions;
  • Privacy Policy;
  • Acceptable Use Policy;
  • Moderation and Enforcement Policy;
  • Payment Disclaimer and Role of Wandace.

In case of conflict, those documents prevail with respect to their specific subject matter.

8. Contact

admin@wandace.com

Wandace Logo with clear background

© 2026 Wandace. All rights reserved.